AI Engineer
Generative AI & RAG

I build production-style LLM applications — multimodal RAG chatbots, AI-assisted learning platforms — backed by 10+ years of enterprise systems, troubleshooting, and automation experience.

📍 Potsdam, Germany github.com/muhtello linkedin.com/in/muhanad-tello
Muhanad Tello
About

From root-cause analysis to RAG pipelines

The short version of how a decade in IT support turned into AI engineering.

I'm an AI Engineer specializing in Generative AI and Retrieval-Augmented Generation (RAG), with a 10+ year foundation in production systems, root-cause analysis, and API troubleshooting from an enterprise IT career across Germany and the Middle East.

Since August 2025 I've been building Mnemova, a live spaced-repetition learning platform that turns raw notes into AI-generated study exercises. Since June 2026 I've been deepening that work through Ironhack's AI Engineering Bootcamp, where I built streamTube, a multimodal RAG chatbot that answers questions about any YouTube video with citations grounded in both audio and visual content.

My IT background isn't separate from this — it's the reason I approach AI engineering with production discipline: the same root-cause thinking now applies to debugging LLM pipelines, the same API troubleshooting applies to integrating LLM services, and the same automation mindset applies to building reliable AI systems.

Quick Facts

LocationPotsdam, Germany
NationalityGerman (EU)
LanguagesArabic, English, German
FocusGenerative AI & RAG
Featured Work

AI Projects

Production-style builds from the AI Engineering Bootcamp and independent product development.

streamTube
Multimodal RAG Video Assistant

An end-to-end multimodal RAG chatbot that answers natural-language questions about any YouTube video by combining timestamped audio transcription with vision-based frame captioning and OCR. A LangGraph/LangChain agent retrieves from merged transcript and frame vector indexes and grounds every answer with clickable timestamp citations — explicitly returning "not covered" instead of a hallucinated answer when information is missing.

PythonFastAPILangChainLangGraphChromaDBfaster-whisperReact 19TypeScript
  • Multimodal RAG: merges audio transcription + vision frame captioning + OCR into one retrieval index
  • Grounded, citation-based answers with explicit hallucination fallback
  • Streaming responses over Server-Sent Events with live pipeline status
  • Automated ingestion pipeline: yt-dlp, ffmpeg, scene detection, faster-whisper
Mnemova
AI-Assisted Spaced Repetition Learning Platform

A live, production learning app I founded and built that converts raw notes into flashcards, fill-in-the-blank, multiple-choice, and word-pick exercises — combining deterministic rule-based generation with an AI layer for richer, automatically generated exercises from unstructured text. Personalizes review scheduling with a full SM-2 spaced-repetition engine.

TypeScriptNext.jsSupabaseSM-2 AlgorithmAI Content GenerationOffline-First
  • Core SM-2 spaced-repetition engine: adaptive intervals, dual-pool session queuing, streak-based growth
  • Offline-first architecture with bidirectional Supabase sync and row-level security
  • Supports guest and authenticated users with seamless data migration on sign-up
  • Freemium subscription model in preparation ahead of commercial launch
Capabilities

Technical Skills

Keyword-mapped to Generative AI / RAG-focused AI Engineer roles.

AI / ML

Generative AILLMsLLM IntegrationRAGAI AgentsAgentic WorkflowsLangChainLangGraphOpenAI APIAnthropic APIHugging FacePyTorchPrompt EngineeringModel EvaluationHallucination Mitigation

Vector Databases & Data

ChromaDBVector SearchEmbeddingsSemantic SearchChunkingRetrieval PipelinesGroundingSentence-Transformers

Web & API

FastAPIREST APIsReactNode.jsNext.jsSupabaseTypeScript

Systems & Tools

Git/GitHubLinuxAutomation ScriptingSystem OptimizationITILRoot-Cause Analysis
Career Path

Experience

10+ years of production systems experience, now applied to AI engineering.

Founder & Developer — MnemovaAug 2025 – Present
AI-Assisted Learning Platform · Potsdam, Germany (Remote)

Designed and built a live spaced-repetition learning platform combining a deterministic SM-2 scheduling engine with an AI layer that generates study exercises from raw notes. Extended into Ironhack's AI Engineering Bootcamp to formalize and deepen LLM engineering skills.

IT Technical Support — Infosys GermanyApr 2022 – Aug 2025
Düsseldorf, Germany
  • Applied systematic root-cause analysis across Windows/Office 365 environments — the same discipline now applied to debugging AI/LLM pipelines
  • Troubleshot API and system-integration failures within ITIL-aligned incident management
  • Built automation scripts to streamline support workflows
Software Developer Intern — Charamel GmbHNov 2018 – Apr 2020
Cologne, Germany

Built a React.js/Redux dashboard for animation and script processes; ran automated Node.js test suites across environments.

IT Technical Support (Volunteer) — HAMIAM e.V.Sep 2016 – Feb 2017
Cologne, Germany

Managed network security configuration and automated backup systems for staff and volunteers.

IT Support & Systems Administration2004 – 2014
TASDID · ESYRIA.SY · ALL-NASSIER · SYSTEM 7 — Damascus, Syria

Administered Active Directory, ISA Server, and firewall configurations; maintained web infrastructure and inter-company networks.

Learning

Education

AI Engineering Bootcamp

Ironhack · Jun 2026 – Aug 2026

Intensive, project-based program covering Python for AI/ML, LLM application development, RAG architectures, vector databases, model evaluation, and agentic workflows. Capstone: streamTube.

Diploma, Software Development

BM-Academy "School of Games" · Sep 2017 – Jan 2021

Dual vocational training, Cologne, Germany. IHK (Chamber of Industry and Commerce) certified.

B.A., Translation (English–Arabic)

Damascus University · Sep 2010 – May 2015

Damascus, Syria.

Let's Talk

Let's build something with AI

Generative AI · RAG · LLM Applications — reach out if you're hiring or want to talk shop.